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Dassault Aviation Business Services, a Dassault Aviation group company, is a new name on the European scene, with roots going back five decades on the TAG side and a full century for Dassault Aviation.
Together, these two prominent names deliver the highest level of MRO services available to the business aviation community.
Exceptional care for our customers and their precious aviation assets. We adhere to the highest level of technology and precision. We offer the latest in upgrades to keep aircraft modern and productive, and their value high. When it comes to style, comfort and passenger-pleasing cabin features, we offer the very best. And when we customize an aircraft for a client, we work together as a team to ensure complete satisfaction.
Troubleshooting is a cross between going to your doctor and your IT department. Today’s Falcons are, in a sense, computers with wings, which often helps us diagnose problems faster. But it’s art and science; the better you know Falcons, the more successful you are at troubleshooting. We have vast experience in this area, and direct access to Falcon Engineering when needed.
One of the things that distinguishes DABS is its ability to perform virtually any needed maintenance or upgrade on a Falcon. This extends to major structural repairs (sadly sometimes Falcons get damaged) and to major maintenance inspections such as the eight-year C check in which the aircraft is partially disassembled. If it’s heavy, we can lift it!
We manage the total customer relationship through tech reps and field service managers, helping to plan for maintenance and parts provisioning, for example. One of the most important things we do is help customers with advance planning, so we are fully ready to accept your aircraft for service and move through the maintenance process smoothly and return your aircraft to service swiftly. Every plane at DABS has a dedicated Customer Project Manager (CPM). We focus on keeping customers well informed, providing on-line and face-to-face reporting help.
The objective, obviously, is to return the aircraft better than when it went in. Over decades, we have honed processes for protecting the aircraft from things like hangar rash and for protecting interiors when we must remove them. Our Safety Management System leads to constant process improvement. Let’s be clear, the bottom line is safety. No aircraft leaves our hangar without our total confidence in the work we have performed.
Blending swiss excellence with unmatched expertise to elevate business aviation service.
Creation of Aeroleasing (ALG)
This company enters the aerospace industry and begins its operations by operating aircraft owned by third parties.
TAG Aviation is born.
The TAG Group decides to purchase the main assets of Aeroleasing, and the company is renamed.
Creation of Farnborough Airport (UK).
The company expands and establishes itself at an airport near London, Farnborough.
Opening of a maintenance center in Farnborough, UK.
A new headquarters in Geneva.
The inauguration of new offices and a new hangar at the headquarters in the same year.
A new player in the Valaisan sky.
Opening of an FBO and a maintenance center in Sion (Switzerland).
A new name on the European stage.
TAG Maintenance Services in Europe, the company’s ‘maintenance’ division is sold to aerospace giant Dassault Aviation, which then takes over these services in Europe.
Opening of a line station in Lisbon Cascais the same year.
TAG Maintenance Services changes its name and becomes Dassault Aviation Business Services.
Dassault Aviation, though formally dating from the post WWII era, originated in WWI with Marcel Dassault’s creation of the Éclair propeller, fitted on SPAD fighters and noticeably improving performance.
Thus began a heritage of precision, performance, and even beauty, which was always considered when designing a new aircraft. The first business jet from Dassault, the Falcon 20, flew in 1963 and entered service in 1965.
As the Falcon fleet grew, so did the service organization, with factory service in the U.S., then elsewhere. Today that network includes a global MRO network of 40 factory service locations and 20 additional authorized service centers. As new service locations have come online, they have often done so with direct assistance from the experienced team at DABS. Moreover, DABS constantly dispatches its experts around the world to support AOG repairs and assist other centers as they introduce new capabilities.
The Dassault MRO network spans the globe with service centers and GoTeams at the ready.
The Dassault Factory MRO network includes 40 facilities in all corners of the globe. They perform routine inspections, heavy maintenance and upgrades. They dispatch teams to help new customers place aircraft into service and to respond to AOG situations. They are supplemented by 20 authorized service facilities and 15 parts distribution facilities, the two largest near Paris and at Teterboro, New Jersey.
Falcon operators can expect one uniformly high standard of service within the Dassault MRO factory service network, and each location has the full support of the factory itself and the Engineering department when needed.
These MRO locations offer major and minor upgrades for Falcons, such as the FalconEye Combined Vision System and a flight deck upgrade for 7X and 8X aircraft to the EASy IV flight deck.
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Bernard Biquet
Finance Director
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 60 85
Cyrille Pillet
Vice President Customer Support & Technical Services
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 62 01
Denis Cormier
Logistic and Support Director
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 62 23
Franck Madignier
President
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 6001
Jonathan Di Paolo
IT Director
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 61 51
Laurent Burnier
Vice President Maintenance
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Work Phone : +41 58 123 63 29
Pascale Brabants
Chief Human Resources Officer
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Thierry Barre
Vice President Quality & Service Delivery
Chemin des Papillons 20
Genève 15 Aéroport, 1215
Switzerland
Work Phone : +41 58 123 60 04
Vasco Araujo
Stations Director & MCC Director
Aeródromo Municipal de Cascais, Hangar 2 Tires
São Domingos de Rana, 2785-632
Portugal
Work Phone : +351 210308850
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